Signs Your Team Needs A Reset

The need for a team reset often shows up long before you recognize it. 

Unclear roles, unspoken tensions, and competing priorities erode performance over time. Add the absence of a shared language, and the problems accelerate as the team struggles to find common ground and solve issues. 

Most teams are working hard. What has stopped working is the way they work together: how decisions get made, who owns what, and how people disagree.

What helps is working in the room where real decisions get made, building the alignment and accountability that make execution possible. That starts with a common language. From there, the team resets how it works and rebuilds as a cohesive unit.

One distinction we lean on is content vs. context. Content is what the team is discussing: the budget, the deadline, who owns the handoff. Context is how people show up to that discussion: curious or defensive, open or guarded, listening to understand or waiting to be proven right. Most meeting time goes to content. When a decision keeps stalling, the cause usually sits in the context, which is why a shared language for motives and conflict changes what a team can do with the same facts.

Is your team experiencing any of these signs?

‍

1. Slow Decisions

Some teams have polite meetings while others have intense debates. In both cases, if the result is a lack of decision-making, a broader issue is that the company can't move forward. 

‍

2. Avoiding Conflict

Teams need to work through conflict to reach the best decision for a project, company, or issue. If everyone is afraid to discuss it, or they don’t have the right language to do so, the real work gets dragged out or ignored altogether. A team that can't name what's actually going on falls behind.

‍

3. Misalignment

Misalignment also comes down to a lack of shared language. Unilateral decision-making or differing priorities lead to tension, conflict, and an inability to move ahead. 

‍

4. Unclear Accountability

Teams that avoid conflict or can’t make a decision often share another trait: a lack of accountability. When no one owns the outcome, momentum stalls, frustration builds, and the cycle repeats.

‍

Common Triggers 

While any team can experience the need for a reset at any time, there are a few common occurrences where these frustrations can arise: 

  • New leadership
  • Adding new team members
  • Company restructuring
  • A team merger
  • Silos between functions 
  • New strategic priorities that require different decision-making styles

Many of these triggers can be planned for in advance, helping ease the shift and ensure the entire team starts on common ground from day one. 

‍

What Does A Reset Look Like? 

A reset can take many forms. At Luminate Leadership, ours is tailored to what your team needs, and we stay with you into the day-to-day work with continued support after the sessions end.

‍

Here’s what it looks like: 

‍

1. Getting to know the People

Before designing anything, we talk with each team member. We agree on what success looks like in the organization's own measures, and begin building a shared language with the Strength Deployment Inventory® (SDI) for complex things like motives and conflict.

‍

2. Focused Days on Real Work

We start with at least two focused days on the team's real priorities: roles and handoffs, productive disagreement, decisions under pressure, and accountability. This hands-on work drives the program forward and creates real change at both the individual and team level. 

‍

3. Follow-Through

After the two days, we make sure the learnings stick. This includes learning partner check-ins, a sponsor debrief, and further coaching as needed.

A reset works on both the team's real priorities and how the team talks about them. Here's what we look for: decisions that get made and stay made, fewer escalations, priorities that land on time, and people who stay on the team.

‍

Want A Reset? 

Reach out to get started! We’re happy to help you harness your leadership advantage today. 

Curious to read more?
See all blog posts